Lifetime Sucks Customer Reviews and Feedback

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Lifetime is an American basic cable channel that is part of Lifetime Entertainment Services, a subsidiary of A&E Networks, which is jointly owned by Hearst Communications and The Walt Disney Company. It features programming that is geared toward women or features women in lead roles. As of January 2016, it is received by 93.8 million households in America.

On January 2020 a former employee wrote a review for Glassdoor about how working at Lifetime sucks: People in the aquatics department are very hands on. Obsessed with doing things the "lifetime way." Overstaff in the pool department and kids swim lessons are taught in a very over the top exaggerated way. If you don't want to take strict orders and relearn to lifeguard, supervise, or teach swim lessons stay away. Employees instructing me rubbed me the wrong way.

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Assistant Manager Kids Department (Former Employee) says

"Life Time is all about the money. They are quick to fire when things don’t go their way. The turnover rate is ridiculous, constantly under staffed. They say we are family until you need something, than you are in your own. Cons: No work family balance, pay, and advancement... not going to happen."

Lifeguard (Former Employee) says

"Wanted a part time job and they made me work full time hours. Can’t ever sit down, don’t get any breaks, it was awful. The pay is even worse. They pay minimum, which in TN is only $7.25. Cons: Everything"

Supervisor (Former Employee) says

"They only care for the company and making money. They are a family oriented gym, that does not care for your time with your family. They work you to death and harassment is horrible there."

Team Member (Former Employee) says

"If there is a secret equation on how to grow at with company, I never figured it out. People come and go because the pay is awful, the hours are unreasonable and there is absolutely no mentorship. I was put in situations where my health and safety were compromised. But I accepted it, because I hoped there was a future here. There is NO loyalty. Management is fake bunch of sheep! Cons: Treat employees like garbage that can be disposed of"

Personal Trainer/Fitness Instructor (Former Employee) says

"Horrendous Hours, extremely poor leadership. A billion emails, a billion meetings. Fake as they come culture. 70 plus hour work weeks. Mandatory cleaning Cons: Everything"

Lifetime Academy Externship Program (Former Employee) says

"Did there internship program in hopes of good practical experiences that would be of use as a persona trainer but this never happened. Shadowing trainers has value but this was the only thing offered. Paid for a 6-week internship but did not even get into the club until 9 days later with no extension or refund for this lost time."

Yes (Former Employee) says

"Employer understands we all face challenges in life/family, and helps you find a good balance between your work and family life. I would recommend working for this employer."

Overnight Facility Operations (Former Employee) says

"The guest and the gyms image comes before the people (employees) that help to keep the place running ! It’s sad that the company is so focused on the guest they miss out on the potential of their own employees"

Nail Technician (Former Employee) says

"Management is horrific. Spa employees are required to violate federal wage and labor laws by clocking out when they don’t have clients but are required to stay at work without being paid. You are required to sell product but the manager and front desk are paid the bonuses while the technicians only get 15% commission. Upper management lies about having an “open door” policy but never returns a phone call"

Facility Operations Supervisor (Former Employee) says

"Management is horrible. Pushes good workers out of their positions by deceiving employees and tremendously hostile atmosphere. They say there is room for growth but give positions and promotions to their friends, nothing is based off of work ethic with this company. I do not recommend."

Tennis Desk Receptionist (Former Employee) says

"HORRIBLE management. I brought several isues to the attention of management and NONE were investigated. I documented dropping cash and was always willing to fill in, ALWAYS on time, good attitude. I was accused of stealing money and fired with NO cause and no paperwork! The management at this location is ineffective and dishonest. Many meembers inquired about their double charged credit cards and nobody there will listen. Management does NOTHING to engage new members or participate in community activities. Many members are not happy and do not see the value of the membership!"

Facility Operations Supervisor (Former Employee) says

"A lot of politics rather then work ethics is considered with your advancement, sales is a super cared for role. They buy your lunch every month but don’t care about other employees to do so, only the ones bringing in the money. Operations is treated horribly and underpaid for running the entire building. I had one good manager and they move all the good ones around so much there’s no time to establish roots with your employees or members."

Life Cafe (Former Employee) says

"The manager was always causing drama. She made everything a big deal and that caused unnecessary drama. Worst year of my life. I wasn’t respected when I complained. No one cares!"

Operations Supervisor (Former Employee) says

"The company is a BOYS CLUB. It does not treat woman, woman of color, well on any levels. There is no way I would ever wish this company on anyone career. Anywhere else is a better fit!!"

A Department Manager (Former Employee) says

"This company is by far the most poorly run sham of a corporation I've ever heard of. They treat every employee as garbage because they assume everyone is replaceable and make sure you know it. They take 60-70%+ of commission based employees pay and expect you to survive on less than minimum wage. Think they pay for mandatory meetings? Well you'd be wrong because despite it being illegal, they still require an insane amount of meetings and sales goals which continually go up without an end in sight. The best way I can prove that I'm not just a disgruntled ex-employee is that there is a revolving door of employees. Every 3-6 months there is an almost complete change of workforce. Do NOT work in this horrible company. I've been gone for a few months now and I can't stress enough of how much happier I am after leaving this hellhole."

Child Care Worker (Former Employee) says

"I strongly diskliked working here after certain people left. I love the company as a whole but when we got a new advisor she sucked and I never quite or really got fired, but I never went back."

Team member (Former Employee) says

"This company is all about the money."

Life Cafe (Former Employee) says

"Horrible management, abusive environment, emotionally abusive management, managers spread your personal information, drugs done on premises, no help from upper management, general manager is a gossip, unsafe environment to work. Left there a little while ago because I was bullied by management."

Cafe Manager (Former Employee) says

"Definitely not a job to be working at and means of supporting a family. They do give you a free membership to use the facility but that is a way to get you to always be there even after work."

Account Manager (Former Employee) says

"I can honestly say that I've wasted my time here. Cons: Poor Pay and Hours"

Former Employee - Lifeguard says

"I worked at Life Time full-time for less than a year Cons: Poor management decisions and lack of connection"

Former Employee - ' Child Cares Assistant says

"I worked at Life Time full-time Cons: Understaffed, poor company culture, management was focused on up selling customers"

Current Employee - Swim Instructor says

"I have been working at Life Time full-time for less than a year Cons: no breaks, no benefits, and bad service"

Former Employee - Operations says

"I worked at Life Time part-time Cons: Depends on who ur GM is, people are very stuck up, some of the trainers are sleeping with married moms or under age girls"

Former Employee - General Manager says

"I worked at Life Time full-time Cons: No work life balance and you’re slaving for the execs"

Former Employee - Anonymous Employee says

"I worked at Life Time part-time for less than a year Cons: Awful team that just makes you want to cease existing"

Former Employee - Facility Operations Team Member says

"I worked at Life Time part-time for more than 5 years Cons: Toxic work environment, low pay, management doesn’t care"

Former Employee - Personal Training Manager says

"I worked at Life Time full-time Cons: Pay is low, terrible management from the top down. They say they care about their employees but they really dont"

Former Employee - Administrative says

"I worked at Life Time full-time Cons: Poor management, need to work on that"

Former Employee - Kids Academy Supervisor says

"I worked at Life Time full-time for more than 3 years Cons: The managers- truly all they care about is money, and how to stretch their dollar the furthest. Whether this means sending people home an hour after their shift starts because "there's too many people working", or making people wait hours to clock in because " we're not busy enough yet". Also, members complaining of managers never returning money that is owed is also super sketchy. Managers have no experience in "managing" and are amazing at making THEMSELVES look amazing, even though its all the staff under them doing everything. Managers make it seem like they want the best for everyone and are manipulative. Besides the terrible management, the walls literally have eyes and ears. You cannot be incognito in anything you do here because your actions will get twisted and interpreted in two thousand ways and EVERYONE will talk. This company will truly drive you mad."

Mick brenner says

"Purchased lifetime basketball system, modell 90001. Oh my god. What an absolute nightmare to assemble. One needs a university engineering degree to assemble it. I still haven’t assembled it. Maybe the product is good but........ahhhhhhh"

ian marcroft says

"purchased a box to hold outdoor cushions, gas struts not fit for purpose and broke first time, had to use box without them. Also purchased a shed, it arrived in 1 box so heavy it gave 4 people a hernia trying to move it (should have been split in 2 boxes). Instruction pictures so poor have seen this crap since IKEA 1978. holes don't line up. self tapping screws need worlds strongest man to start them to tap.
was told I would be told when they would arrive. no communication arrived 2 weeks late and unplanned."

Ary Bose says

"I bought 20 kayaks from Lifetime this year for every single family members. Lifetime customer service had been absolutely awful. I contacted
Lifetime numerous times and waiting for more than two months for replacement parts. At least twice they promised it will be in my house like a month ago. Every single kayak we received had some issues though we decided to keep it even there are imperfections, damages as well as broken stuff. If I do not receive any response within a week I will return all the kayaks."

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